At MetaSolutionsLab LTD, we are committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data:

• Name, contact information (email address, phone number).
• Job title and company details.
• Technical information (IP address, device type, browser type).
• Information related to services you have requested from us.

2. How We Use Your Information

We use your data for the following purposes:

• Providing IT consulting services.
• Communicating with you regarding services, inquiries, and updates.
• Improving our services and customer experience.
• Ensuring compliance with legal and regulatory obligations.

3. Sharing Your Information

We may share your data with:

• Third-party service providers who assist us in delivering our services.
• Legal and regulatory authorities, if required. We will never sell your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

Under the UK GDPR, you have the following rights:

• Access your personal data.
• Request correction or deletion of your data.
• Object to the processing of your data.
• Data portability (receive your data in a structured, commonly used format).

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies.

7. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

• Email: support@metasolutionslab.com
• Phone: +442034321880
• Address: Suite 5861 , Unit 3A , 34-35 Hatton Garden Holborn , London EC1N 8DX

Who we are

Suggested text: Our website address is: https://metasolutionlab.co.uk.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.